Guiding Staff to New Heights of


Peak Experience Training → saw the dilemma..., found the solution..., The Clinical First Responder™, The Clinical First Aid™, Learn More & Register Today

Christine Lynn Norton, PhD LCSW
Associate Professor, Social Work
Texas State University

“I highly recommend the Clinical First Responder Training for any frontline, direct care staff working in residential treatment, outdoor behavioral healthcare, therapeutic boarding schools, and therapeutic adventure/wilderness programs.

The training equips non-clinical staff with the first response skills they need to manage a psychological crisis in the field, while still staying within their scope of practice. The training utilizes the latest neuroscience and evidence-based practices to help staff respond to client's mental health needs, while staying self-regulated themselves.

CFR participants learn these skills through hands-on, experiential scenarios in which they get to practice and get feedback from the group in a safe learning environment. I cannot say enough positive things about this experience!”

Direct Care Staff

SUPPORT and EMPOWER your staff with hands-on training to develop the skills they need to best serve your clients.

Expert Instruction

CFR certified trainings are co-facilitated by Dr. Sandy Newes and Dr. Scott Bandoroff, who collectively have over fifty years clinical experience.

The Dilemma

The therapeutic industry continues to thrive, offering innovative programming supported by sophisticated research, and new models of intervention are constantly being explored. Direct care staff are the unsung heroes of this work, realizing the visions of founders and implementing strategies devised by clinicians.

The Dilemma Clinical Treatment Training

Unfortunately, staff frequently report that they do not have the level of training they need to feel confident and competent in meeting the challenges of this demanding work while also understanding the underlying therapeutic process.

Under pressure to provide quality treatment within budgetary constraints, it can be challenging to carve out time and resources to provide training necessary for staff to excel. Consequently, staff often feel overwhelmed, underprepared, and stressed. This contributes to burnout, causing many staff to leave the field prematurely. Talented staff leaving the field takes a heavy toll—students, programs and colleagues all suffer.

The solution


The CFR Training is Uniquely Designed for Staff Working in Wilderness Therapy, Therapeutic Schools and Other Treatment Settings.

The Goal of CFR is to provide staff with tools to increase their effectiveness in facilitating positive outcomes for clients, while supporting them to work more effectively as valued members of a treatment team.

CFRI and CFR II both offer 4- days of action-packed training, loaded with relevant information and hands-on practice that help staff to become more effective at:

  • Becoming more intentional in choosing interventions.
  • Understanding issues and needs that underlie client behavior and symptoms.
  • Using the therapeutic relationship as a tool to effect change, resulting in fewer emotional crises and critical incidents.
  • Exhibiting greater flexibility in the application of their skills and knowledge.
  • Utilizing trauma-informed approaches.
  • Improving communication with clinical staff.
Teaching Pic

Along with improving their therapeutic skill set, staff will feel supported, empowered, and prepared—factors that enhance performance and improve staff retention. CFR Certified trainings also prepare staff to more effectively handle day-to-day treatment issues and to respond to the inevitable crises that occur. The end result is a more competent, confident, and inspired staff – resulting in a more successful and well respected program.

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What We Provide


CFR Module 1

Clinical First Responder™ Course

4 Day Course

  • Professional Development / Community building
  • Theories of Change
  • Clinical Assessment & Diagnosis Assessment Tools
  • Suicidality, Self Injury, Crisis Intervention...
See Full Curriculum

CFR Module 2

Clinical First Responder™ Course

4 Day Course

  • Adventure Facilitation
  • Motivational Interviewing Substance Abuse & Addiction
  • Trauma
  • Group Dynamics & Facilitation and more...
See Full Curriculum

CFA Certification

Clinical First Aid™ Course

4 Day Course

  • Professional Development / Adventure Facilitation
  • Human Development
  • Community Resilience Model
  • Goals of Misbehavior Boundaries and more...
See Full Curriculum

Customized Training

Custom Program Consultations for your Organization

  • Bring the Clinical First Responder™ or Clinical First Aid™ training to your organization.
  • We offer on-site, customized training programs.
  • Contact us to see how we can best meet your training goals.

Learn More

Upcoming Courses

Jan 24th - Jan 27th 2020
Kalispell, MT
Feb 20th - Feb 23rd 2020
Mt. Pleasant, UT
Mar 28th - Mar 31st 2020
Asheville, NC
May 7th - May 10th 2020
Mt. Pleasant, UT
What Our Participants Have to Say


Great program!

Great information, great instructors and great program! I would certainly recommend the CFR to anyone working in a therapeutic setting of any kind.

Registrations Open


We are so confident that you will find our certified courses to be an excellent use of your time and money that we will fully refund your tuition if you are not completely satisfied!

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Student Clinical Training

CFR I, CFR II, and CFA each consist of 4 days of action-packed training, loaded with relevant information and hands-on practice designed to help staff to be more effective by:

  • Being more intentional in choosing interventions
  • Improving communication with clinical staff
  • De-escalating emotional crises to prevent critical incidents
  • Possessing a better understanding of underlying issues triggering behavior
  • Exhibiting greater flexibility in the application of skills and knowledge